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Big “I” Liability Webinar on new ISO CGL Changes

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April 2013
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“Be Careful What You Ask For…the New 2013 ISO CGL Changes”
CGL Related E&O Claims Drive   Frequency – Sign up today to help avoid them!
Swiss Re Corporate Solutions claims data reveals that the Commercial General Liability (CGL) line of coverage is the largest driver of E&O claims frequency.  About 20% of all E&O claims involve CGL coverage with the next most frequent underlying coverage being both personal and commercial auto combined at 13%.  In addition, CGL related claims make up the largest sum of total E&O losses incurred by the Big ‘I’ Professional Liability Program.Date: April 10, 2013

Time: 2:00 PM – 3:00 PM EDT

Registration: Click Here to Register Online!

(Space is limited – first come, first serve!)

The Big “I” is hosting a webinar on April 10th to assist members in understanding the changes to ISO’s new 2013 CGL policy form allowing agencies to better serve customers and reduce exposure to E&O claims. Click here to register today! And to get you thinking about CGL coverage prior to the webinar there is an excellent article titled, “Commercial General Liability Coverage: An E&O Challenge“, available on the Big ‘I’ Risk Management Website – E&O Happens (

For the first time in six (6) years, ISO has made numerous changes to its Commercial General Liability (CGL) policy forms and endorsements. There are about a dozen coverage form changes plus 80+ new or revised endorsements, including MAJOR changes in ADDITIONAL INSURED endorsements, a revision of the liquor liability exclusion for BYOB establishments, pollution exclusion changes, and more.

The ADDITIONAL INSURED changes include a new blanket contractual endorsement, a new “primary and noncontributory” endorsement, and a limitation of coverage for additional insureds to contractual insurance requirements. In addition to these changes, we’ll highlight some critically important coverage gaps and issues in the CGL program.

Why Attend?

Here are SEVEN reasons to attend:

  • Low $59 cost is PER internet      connection.  If you      can get your entire staff in a conference or meeting room for the      broadcast, there is only this single fee. If you are in a state that files      this program for CE, this may be a per person cost due to regulatory      requirements.
  • Access to archived webinar.  We plan to record this      presentation so that you can access it in the following weeks to reinforce      the information. The archived version can also be accessed by staff      members who were unable to attend the live broadcast, though no CE is      available.
  • Copy of the PowerPoint.  The registration fee      includes an advance copy of the PowerPoint presentation for note taking      during the session and for future reference.
  • Post-webinar Q&A      document.  If      there are general interest questions during the webinar that we cannot      address, usually within a week we will produce a Q&A document and      email it to you when we send you the link to the archived version.
  • Post-webinar email Q&A.  If you have questions      specific to the webinar subject matter, you can submit them via email for      up to 30 days after the live broadcast. If you are a Big “I”      member agency, there is no time limit…and you can use our “Ask an      Expert” service to submit ANY other questions regarding coverages,      claims, agency management, etc.
  • Free 18-page white paper on      the CGL changes.  This      webinar is limited to about one hour and focuses on the major CGL changes      in the ISO filing. There may be other changes of interest to you. For that      reason, our post-webinar communication will include a more detailed analysis      of the changes written by Ted Kinney, CIC, CPCU, ARM, AU, AAM, AAI, AINS,      CPIA, CRIS.
  • Chance to receive a free      copy of the 645-page “General Liability Insurance Coverage: Key      Issues in Every State” reference book by Randy Maniloff and Jeffrey      Stempel.       “Key Issues” is intended to serve as a desk reference      that can quickly and conveniently provide claims professionals,      agents/brokers, risk managers, risk consultants, lawyers, regulators, and      judges with the law in every state for every key general liability      coverage issue. We used this book the first week we got it to assist      member agents get two claims paid that were initially denied. One of them      was a $60,000 claim that the insurer reversed their denial only after the      agent was able to cite case law from the book. This book retails on Amazon      for over $100. The book will be awarded following a random drawing and the      winner will be announced during or after the webinar.

They say change can be a good thing, but unfortunately changes to the CGL policy form have the potential to bring E&O claims if agency staff is not familiar with the impact they will have on their customers’ coverage.

Register today by clicking here!


Andrew McElhannon is the Member Services Coordinator for the Independent Insurance Agents of Georgia, and can be contacted at: or b y phone at 770-458-0093, x.110, or 800-878-6487.

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